Author
Megan Licursi
Date
December 12, 2025
Category
Influencer Marketing
Share

For years, influencers were treated as the awareness team — great for reach, great for lifestyle content, great for “getting your name out there.”
But in 2026, that era is long gone.

Today’s influencers — especially in hardware and home improvement — are functioning as a brand’s new sales team. They don’t just inspire. They guide. They explain. They convert. And increasingly, they show up right where purchase decisions are made: in retailer aisles, on product pages, and inside AI-powered search results.

Here’s why the point of purchase has become influencers’ most powerful stage.

1. Influencers Now Stand Where the Customer Stands — Literally.

Whether it’s a Home Depot aisle walkthrough, a Lowe’s “shop with me,” or a quick TikTok from the truck bed, creators are bringing customers into the retail environment before they ever get there.

They show:

  • How a product works
  • What problem it solves
  • Which SKU to grab
  • What to look for on the shelf
  • Why it’s worth choosing instead of the competitor

It’s the closest thing to having a field rep in every store — only it scales.

When a creator points to your product on that peg, it removes friction and builds confidence. Retailers love this because confident shoppers buy more, ask fewer questions, and return fewer items.

2. They Drive Traffic to Retailers — Which Strengthens Your Position in the Aisle.

Influencer content isn’t just educating customers. It’s sending them directly to retailers, boosting:

  • In-store traffic
  • PDP sessions
  • Add-to-cart activity
  • Review volume
  • Brand searches

For hardware brands, this matters. A lot.

Merchants pay attention to digital signals. When influencers consistently send consumers to a retailer’s site or aisle for your product, it becomes part of your retail value story — something your competitors cannot replicate without the same level of demand generation.

This is how influencer content quietly supports PLRs, negotiations, and shelf space decisions.

3. They Deliver Product Knowledge at Scale — Something Retail Staff Can’t Always Do.

Shelf talkers help. Packaging helps. But in hardware, many products require context — how they install, what they replace, why they matter.

Influencers have become the unofficial product educators retailers wish they had more of. They provide:

  • Step-by-step demos
  • Before/after transformations
  • Troubleshooting and adjustments
  • Compatibility guidance
  • Real-world stress tests

This is the kind of teaching that reduces returns and increases buyer satisfaction. And because it lives online, it works one thousand times a day, not one customer at a time.

4. They Influence Reviews — Another Point-of-Purchase Moment.

More than seventy percent of hardware shoppers read reviews at the shelf. (Or, to keep our style rule: more than seventy percent.)

Influencer content — especially tutorials, how-tos, and “here’s what I learned” style videos — often becomes the backbone for better reviews because it sets accurate expectations and educates buyers before they even open the box.

Every strong review ecosystem starts with content that teaches. Influencers deliver both.

5. AI Search Has Made Influencers Even More Critical at Purchase.

As Gemini, Perplexity, and ChatGPT summarize reviews and buying advice directly in the shopping moment, they lean heavily on:

  • Recent content
  • Clear demonstrations
  • Repeated product attributes
  • Verified user experiences

Influencer content accelerates all four.
If you’re not feeding the AI engine with quality creator content, you’re letting your competitors shape the recommendation layer.

Influencers are no longer the top of the funnel — they’re right in the transactional zone.

6. This Is Why Influencers Are Now Your Sales Team.

Hardware purchases are rarely impulsive. They’re functional, comparative, and research-driven. Influencers move shoppers through that decision path faster by:

  • Answering the questions customers would normally ask a store associate
  • Showing the difference between SKUs
  • Providing proof of quality and durability
  • Connecting the product to a real-world need
  • Increasing confidence at the shelf and in the cart

This is not “soft” influence. This is sales enablement.

How Hardware Brands Should Respond

If influencers are now the sales team, then brands need a sales strategy for them — not a content strategy.

That means:

  • Always-on creator relationships
  • Campaigns tied to retail moments (PLRs, resets, seasonality)
  • Clear CTAs tied to retailers
  • Tutorial-heavy content libraries
  • Review-generation support
  • Content repurposed across PDPs, retail media, ads, and social
  • Analytics tied to traffic and conversion, not just impressions

The hardware brands winning in 2026 are treating influencer content the same way they treat packaging, planograms, and on-shelf signage — as a conversion lever.

Because it is.